Security & Compliance

GDPR-compliant meeting transcription — built for Europe

Wizideo processes your data in the EU, encrypts every file with AES-256, and never uses your content to train AI models. Real privacy, not just promises.

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Trusted infrastructure

Engineered for GDPR compliance from day one

ISO 27001:2022 certified

Our information security management system is certified to ISO/IEC 27001. Not a self-declaration — an audit by an independent third party.

EU data residency

All your data lives on servers within the European Economic Area. No transfers to third countries without appropriate safeguards.

AES-256 encryption

Transcripts and recordings are encrypted at rest with AES-256 and in transit with TLS 1.3. Least-privilege access at every layer.

Zero AI training retention

Your content is never used to train any AI models — ours or anyone else's. Your meetings belong to you.

Bot-free capture

Nothing joins your call as a participant. Wizideo captures from your own device, so there is no third-party assistant in the room to disclose or to show up in the attendee list.

GDPR rights compliance

Access, rectification, erasure, and portability available directly from your dashboard. No friction, no complex forms.

Data Processing Agreement (DPA)

We sign an Article 28-compliant DPA with any customer who requests it. Available immediately at no extra cost.

European legal context

Meeting recordings contain personal data

Voice is sensitive personal data. When recording a meeting, the data controller — typically the company organising the call — must have a valid legal basis under GDPR: explicit consent, legitimate interest, or contract.

  • Inform participants before starting any recording.
  • Document the legal basis chosen for each type of processing.
  • Allow participants to exercise their rights of access and erasure.
  • Wizideo provides the tools; you remain in control as the data controller.
GDPR EU Data Residency

Data Processing Agreement

DPA ready to sign in minutes

If your organisation needs a GDPR-compliant Data Processing Agreement to meet its accountability obligations, it's available immediately. No delays, no lengthy negotiations.

View the DPA

Frequently asked questions

Everything you need to know about Wizideo and GDPR

Is Wizideo GDPR compliant?

Yes. Wizideo acts as a data processor under Article 28 of the GDPR. We process data exclusively on the controller's instructions, maintain records of processing activities, and have a standard DPA ready to sign.

Where is my data stored?

All data is stored on servers located within the European Economic Area. We do not carry out international transfers without appropriate safeguards.

Is my data used to train AI?

No. Your content — transcripts, recordings, and summaries — is never used to train any AI model, ours or third-party. We process it solely to deliver the service to you.

Can I choose where my data is stored?

Your data is always stored in the European Union. We do not currently offer region selection or a bring-your-own-storage option: the infrastructure is European by default, on every plan, with nothing for you to configure.

How do I sign a Data Processing Agreement?

The DPA is available on our legal documentation page. You can review it and request our signature at any time. For organisations with specific requirements, contact our sales team.

How does consent work when recording meetings?

Wizideo provides the recording and transcription infrastructure, but you are the data controller. You must obtain and document appropriate consent or legal basis from participants before recording. We recommend consulting your DPO or legal advisor to define the right approach for your context.

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